Frequently Asked Questions

How do I place an order?

Browse our website, add items to your basket, and proceed to checkout. Enter your delivery and payment details to complete your purchase

Can I change or cancel my order?

Customers may request to cancel an order within 1 hour of purchase and we will gladly process a full refund

What payment methods do you accept?

We accept secure payments via American Express, Mastercard, and Visa.

What is your returns policy?

We accept returns within 30 days of delivery. Items must be unused and in their original condition. For more information, please visit our Returns Policy.

Do you offer international shipping?

We currently only ship within the United Kingdom. Please refer to our Shipping Policy for further information.

How can I contact customer service?

If you have any questions or need assistance with your return, feel free to email at support@oldmoney-fashion.co.uk or call us via +44 330 043 6495

Are your products environmentally friendly?

Reducing packaging waste and sourcing ethically whenever possible are two ways we show our commitment to sustainability.